Common questions.

Give Back Hospitality is a movement that helps hospitality businesses create meaningful impact through the places they serve. We believe hospitality is about more than providing a place to stay—it's an opportunity to strengthen local communities, enhance the guest experience, and create lasting impact. Our mission is to inspire and equip hospitality businesses with simple, meaningful ways to give back while building stronger connections with their guests and communities.

Hosting With Heart is Give Back Hospitality's impact program for short-term rental hosts and property managers who incorporate giving back into their guest experience. There are two ways to become a Hosting With Heart Property: Guided Path is for hosts who want step-by-step guidance, resources, and support to begin giving back through their property. Already Giving Back is for hosts who have already integrated giving back into their business and want to share their impact with guests, the community, and connect with like-minded hosts all over the world also making an positive impact through their properties. Both paths receive the Hosting With Heart Property Badge and access to the Hosting With Heart Community. Guided Path members also receive implementation resources and ongoing support to help them grow their impact.

Heart Stays is an initiative that connects hospitality businesses with opportunities to donate stays for individuals and families facing difficult circumstances. Hosts choose if, when, and how they'd like to participate by offering a stay that fits their schedule and business. Whether it's providing rest for a family during a medical journey, supporting a nonprofit, or helping someone through a challenging season, Heart Stays makes it easy to turn an available stay into a meaningful experience.

$1 from every Hosting With Heart membership supports quarterly giving to vetted charitable organizations nominated by our community.

Yes. To keep your Hosting With Heart Property Badge active, you'll renew your membership annually and complete a quick Year in Review sharing how your property gave back throughout the year. This simple impact summary helps us celebrate the difference you're making, measure our collective global impact, and inspire more hosts to join the movement. Remember, every act of kindness matters. Whether your impact is big or small, your story helps grow the Hosting With Heart community.

Any short-term rental host who wants their property to make a positive impact — whether you're brand new to giving back or already doing it.

The Guided Path is for hosts who want resources, templates, and step-by-step ideas. Already Giving Back is for hosts already running an impact program who want community and connection with like-minded hosts.

You'll complete a short intake form about how you're giving back. Once reviewed, you'll receive a badge kit you can display in your listing and at your property.

Guided Path members get access to a shared resource library with templates, checklists, and giving ideas, plus a WhatsApp group for ongoing support.

Many charitable donations are tax-deductible in the U.S. if made to a qualified 501(c)(3) organization, but tax rules vary by location and situation. Keep receipts and consult a tax professional for advice specific to you.

Give Back Hospitality is in partnership with The Global Hospitality Collective. The two communities complement each other and share a belief that hospitality can be a force for good.

Yes. You may cancel your membership at any time. However, memberships are non-refundable, and no refunds will be issued for the current membership year. Your active membership includes your Hosting With Heart Property Badge, access to Hosting With Heart resources, and access to the Hosting With Heart WhatsApp Community. If your membership is not renewed, your badge, member benefits, and community access will expire at the end of your current membership term.